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Use task description to substantiate the price
Use task description to substantiate the price

Bank inspections may demand documented substantiation of the costs making up the task price

Updated over 7 months ago

All over the world, banks are tightening controls over money transactions. A bank has the right to decline transactions it suspects to be money laundering, terrorism financing, or other illegal activity. As for which transactions can be deemed suspicious – any a bank finds ambiguous in terms of their economics or legitimacy.

What happens if a bank deems a transaction suspicious?

The bank may suspend the transaction and request documents substantiating its economic rationale. If you don't have current or very recent tasks, the bank may request information about past ones. While the check is in progress, the money won't be credited to your Mellow balance, meaning you won't be able to set new tasks or pay for completed ones.

The bank may also suspend a remuneration payment and request documents confirming the service rendered or work performed.

To ensure your payments go through quickly and without issues, we recommend including costs substantiation and price calculation in the task. This can be done at the third step of task creation, in the Description section.

Price substantiation can be based on the following:

  • Cost of consumables and other things needed to complete the task.

  • Market rates for similar services or works.

  • Pricing factors like project complexity or urgency.

The price for certain types of services can be justified based on price calculation units (attributes), such as:

  • Number of hours – one of the most common approaches. Keep in mind that the parameters "8 hours" and "40 hours" are most often associated with formal employment, so their presence in the documents may prompt additional scrutiny from the inspectors.

  • Number of pages, characters, words – can be used for translations and other text-based tasks.

  • Number of views – for advertising.

  • User acquisition numbers – for agents.

  • Number of sessions, lessons, consultations – for standardized services by trainers, tutors, psychologists, and other such specialists.

Note that in this case, there needs to be economic rationale behind each unit. For example, if some attribute value like the number of hours goes up, the price of the service should increase proportionally.

Number of hours: 2

Price: EUR 8

Number of hours: 6

Price: EUR 24

Number of hours: 9

Price: EUR 36

Number of hours: 15

Price: EUR 60

Examples of unsubstantiated tasks:

  • Services are identical in content, but different in price.

  • The description of the service only mentions the contractors' names or specialization.

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