Need to pay a freelancer in a currency different from your balance currency? When setting up a task, at step 4 (reward setting), simply select your preferred currency from the dropdown menu.
For example, if your balance is in USD but you need to pay in EUR:
Enter the task cost
Select EUR as the payment currency
The system shows you the current conversion rate and equivalent USD amount
Important: The exchange rate is locked at task creation and remains unchanged thereafter, ensuring cost predictability for both parties.
When you approve completed work, the fixed USD amount is deducted from your balance. Your freelancer receives payment in EUR as specified. All closing documents are generated in your account’s currency.
Handling insufficient funds
If your balance doesn’t cover the full task amount, you can:
Save the task as a draft
Top up your balance
Publish from drafts when ready
Upon publication, the task receives “New” status and is sent to your freelancer (in the specified payment currency).
Currency rate updates
The exchange rates we use for conversion update daily at 00:00 (UTC+3). Current rates are always visible at the bottom of your Mellow account page.
