Depending on the chosen method of receiving payments, freelancers have several currencies available for withdrawals.
In cases where funds are withdrawn in one currency and arrive as a payment in another, the amount is automatically converted at Mellow's internal rate.
The current conversion rate is displayed on the right of the Finances section, as well as in the confirmation window upon withdrawal.
To learn more about the available withdrawal currencies, see Payouts in three currencies
Conversion rate
Starting June 20, 2024 we have updated the conversion rules. This is due to the latest US sanctions.
The exchange rate changes once a day. It is updated at 00:00 UTC. You can always look at the latest data in your personal cabinet or before withdrawal.
We use partners. Unlike banks, we do not exchange currency ourselves because we do not have the right to do it — it requires a payment license. Therefore, our partners are in charge of converting foreign currency into roubles.
The exchange rate depends on many factors. For example, partners look at the economic situation, currency volatility, international restrictions on money transfers, the number of banks outside that still conduct operations with rubles, and so on.
Got questions? Contact Mellow support via online chat or at [email protected].