Due to FATCA restrictions, payments to Visa or Mastercard cards issued by US banks are not supported in Mellow (to learn more, see Countries and payouts).
Therefore, there is a limited choice of withdrawal methods for US-based freelancers:
Manual wire transfer
Two-stage withdrawal through European IBAN (opened, for example in Wise)
Withdrawals in USDT cryptocurrency to two types of wallets:
USDT TRC20 TRON
USDT ERC20 Ethereum
Important! Note that all the options are available only for verified Mellow users. To learn more, see Verification rules.
Please see below the terms and conditions for withdrawal options.
Manual wire transfer
To make a wire transfer, please contact Mellow support and provide your bank details both in the message body and as a PDF file downloaded from your bank:
Bank account details must be applicable for an international transfer:
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Wire transfers are made in USD. If you have euros at your balance, the amount will be converted to USD by the internal conversion rate. It may take 10 or more business days for the money to arrive.
Two-stage withdrawal
To use this option, a US-based freelancer needs to open a European IBAN account with Wise and link it to their Mellow account. Next, make a withdrawal to the Wise account as a SEPA payment, and from Wise – to a US bank account or a Wise card. Such withdrawals can be made at any time from your balance.
For terms & conditions of withdrawals in USDT cryptocurrency - please see the specific article.
For additional questions, please write to Mellow support in the online chat or by email to support@mellow.io.