Once you activate the company account, you will be able to invite freelancers to your team.
Go to Team section and click Invite.
· Enter a freelancer’s email.
· Optionally, add additional information about the freelancer in the Feature field.
· The default language of the invite is Russian. If you want to send the email in English, check Send invite in English.
· Once done, click Send invite.
Tracking sign-up status
Freelancers are listed in a table. It shows the sign-up date, verification status, tax status (Individual, Self-employed, or Individual entrepreneur), and invitation status. It also contains information about freelancers’ linked payment methods and more. You can change the table view by clicking Columns in the upper-right corner.
Freelancer’s profile
You can view a freelancer’s profile by clicking their name or email in the Freelancers section.
The profile shows the history of tasks and allows you to change task statuses, add information about the freelancer (Details), and exclude the freelancer from a team.
Frequently Asked Questions
If the freelancer is already registered on the platform, can I invite them to my team?
If the freelancer is already registered on the platform, can I invite them to my team?
Yes, you can add the contractor to your team using the email address they already use for their Mellow account. They won't need to register again; your company will simply appear in the "Customers" section of their freelancer dashboard.
I am inviting a contractor to the team and see an error stating that a user with that email address is already registered. What does this mean?
I am inviting a contractor to the team and see an error stating that a user with that email address is already registered. What does this mean?
It means that the email address you use to invite the freelancer is already registered on the platform as a company user. In this case, you need to invite the freelancer using a different email address and phone number.
Still have questions? Contact Mellow support via online chat or email at [email protected].