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How to set up Google Authenticator

Switching from SMS to two-factor authentication

To enable Google Authenticator, follow these steps:

1) On your Personal details page, go to the Security tab.

2) Click Enable Google Authenticator

· Download Google Authenticator from the App Store or Google Play.

· Scan the QR code using Google Authenticator.

· Enter the code it gives you.

· Click Enable Google Authenticator.

With 2FA enabled, you will receive unique verification codes instead of SMS.

F A Q

What should I do if I no longer have access to the phone with Google Authenticator app?

Please contact our support chat or email [email protected], and we will disable this feature for you.

Can I disable Google Authenticator myself in my Mellow account?

No, our support team will assist you with disabling it.

Your Mellow team

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