If you don’t remember your password you can change it by using “Forgot password” function. Click on Sign in button on the Mellow homepage.

Press "Forgot Password?".

Select the country code and enter the phone number linked to the account. Press the "Continue" button. If you have remembered your password, click "I've remembered the password" and sign in.

Enter the confirmation code from SMS and press the "Continue" button.

Set a new password. The password must be between 8 and 20 characters long, including at least one lowercase letter, one uppercase letter, one number, and a special character (!@$%^&*()_-+).

After entering the password, click "Continue".
​
Should you have any questions, please contact our support team via live chat or send us a message to [email protected]