FOR FREELANCERS
Contractor of Record. Guides to using Mellow
210 articles
SIGNING UP & IN
How to sign up for Mellow and log in
- Registration of a freelancer on the Mellow websiteHow to register as a freelancer in the web version of Mellow
- How to log in to the Mellow accountI am registered, but don't know how to log in
- What should I do if I forgot my password?The instructions for password recovery
- Not receiving SMS codeCauses behind and ways to solve problems with text messages
- How to delete freelancer accountDeleting a Mellow account and terminating the offer agreement
GETTING STARTED
What to do after signing up
- Invited by the client: Next stepsRegistering, setting up a profile, linking payment methods
- How to enable two-factor authenticationEnhancing the security of the freelancer's account
- How is my data protected?Why your personal data is needed and what regulations we comply with
- Verification rulesHow to verify your identity, what documents to use, and general tips
- Linking e-wallets to your accountWebmoney Z (WMZ) and Payoneer
- Which card is better to add?Tips for card payouts
- Change personal details for your Mellow accountChanging your profile's email, phone number, last name, country, or residential address
- My webcam won't turn onHow to change your browser settings
- How to verify number of linked card?
- What is verification for?Verification requirements for freelancer account
TASKS
How to work with tasks from clients
- Task statusesWhat do the task statuses "Reviewing by customer", "Pending payment" mean, and what actions are required to continue the work?
- How tasks are set and paidA look at the task and payment pipeline following an invite by the client
- Transaction Security in MellowTasks with lockdown of the client's funds
- What are Intellectual Property Rights?The procedure of rights assignment in Mellow
DOCUMENTS
Accounting documents provided by Mellow
OFFERS
How to deal with offers to customers
- Mellow for freelancers
- How to work on an offer as a teamHow to add or swap out team members and what's the role of the offer creator
- Offer or Invoice: Which to ChooseWhen to use each one and how to send it to your client
- How to create offers for your clientsReceiving payment for services via an offer or invoice
- How to get money using invoicesNeed to get paid? Your clients don’t even need a Mellow account
PAYOUTS
All you need to know about withdrawing money
- How to set up automatic withdrawalsAuto-withdraw to a card, bank account, or e-wallet
- Limits of WebMoney e-walletsTypes of WebMoney passports and the corresponding transfer limits
- Accidental withdrawal to a blocked cardWhat to do if the target card is expired or blocked for any other reason
- Payments to bank accounts in specific countriesAdding a bank account and tax details, withdrawing funds
- Terms of crediting bank cards or e-wallets
- Linking European bank accountHow to link your IBAN to make a withdrawal to the individual's bank account opened in the SEPA payment area
- Payouts to crypto walletsHow to link and withdraw to USDT TRC20 TRON or USDT ERC20 Ethereum
- Payments to EuropeGuide on payments to European countries
- Payments to AfricaGuide on payments to African countries
- Payments to AsiaGuide on payments to Asian countries
- Payments to North AmericaGuide on payments to North American countries
- Payments to South AmericaGuide on payments to South American countries
- Payments to OceaniaGuide on payments to Oceanic countries
- Information for US-based freelancersPayout options and limitations
- Countries and PayoutsGuide on payouts to different countries
- Linking a bank cardHow to link your bank card to Mellow account
- Limits and thresholdsEssential info on withdrawals to cards, bank accounts, and e-wallets
- How to withdraw funds in MellowGenerating a payout to a card, wallet, or bank account
- Currencies and payoutsCurrencies available for balances and payments
- Conversion to three currenciesConversion mechanics and rate