Account verification is the process of verifying your identity and your address. To verify their identity and address, freelancers need to upload certain documents. To learn about the requirements for such documents, see Verification rules. In this article we have our recommendations for the freelancers from Egypt.
Please note:
You need to photograph the original paper versions of your documents, and then upload them in JPG, JPEG, or PNG format.
All four corners of the document must be visible in the photo.
Photo should not be cropped or edited.
Electronic documents need to be uploaded in their original format (PDF).
Only non-handwritten, typed documents in Arabic or English are accepted.
Verifying your identity
For the first verification step, prepare the following documents:
ID-card;
Passport;
Driver's license;
Residence permit.
Verifying your residential address
To confirm your address, the document must contain your full name, address, and be issued within the last 6 months or have a valid expiry date. We successfully accept following documents:
ID Card
Mostly, freelancers from Egypt confirm their address with ID-card;
Please take a photo of both sides of your ID-card, so that all four corners of the document are seen;
Please note that the document is accepted only if it contains your full address;
The document can only be accepted if it belongs to you.
Passport of Egypt
Please take a photo of the main page of your passport, where your name and address are mentioned. All 4 corners of the document must be seen;
The passport can only be accepted if it contains your address;
Upload the photo as JPG, JPEG or PNG file.
Driver's license
If you have driver's license, you can upload both sides of the document to confirm your address;
Please take a photo of both sides of your ID-card, so that all four corners of the document are seen;
Please note that the document is accepted only if it contains your full address;
The document can only be accepted if it belongs to you.
Document issued by the Bank of Egypt
Examples of documents: any kind of bank/account statement, bank book, or bank reference;
You can create the document yourself in the bank app, website, or contact their support;
Please note that the document must contain your full name, address, and be issued within the last 6 months;
You need to upload the document in PDF format or take a photo of the paper document.
Residential lease agreement
The agreement must be written in typed English or Arabic language;
You need to upload photos of the pages with your full name, address, validity period and signs of both sides. If it's an electronic agreement, upload it as a PDF file and contact Support via chat so we check it manually;
If the agreement is valid, but was signed more than 6 months ago, contact Support via chat so we check it manually.
Utility bill or service contract
Examples of documents: utility bill, cable Internet bill, television bill, landline or mobile phone bill, contract for the provision of any of the listed services.
The document must contain your name, address, the logo of the organisation;
The document itself must be issued within the last 6 months.
If you have any additional questions, contact support via online chat or at [email protected]. We’re always there to help!