Account verification is the process of verifying your identity and your address. What is verification for? To verify their identity and address, freelancers need to upload certain documents. To learn about the requirements for such documents, see Verification rules. In this article we have our recommendations for the freelancers from USA.
Please note:
You need to photograph the original paper versions of your documents, and then upload them in JPG, JPEG, or PNG format.
All four corners of the document must be visible in the photo.
Photo should not be cropped or edited.
Electronic documents need to be uploaded in their original format (PDF).
Verifying your identity
For the first verification step, prepare the following documents:
ID card;
Passport;
Driver's license;
Residence permit.
Verifying your residential address
To confirm your address, the document must contain your full name, address, and be issued within the last 6 months or have a valid expiry date. We successfully accept following documents:
ID card
Please take a photo of both sides of your ID card, so that all four corners of the document are seen;
Please note that ID cards may differ from state to state. The document is accepted only if it contains your full address.
Driver's license
Please take a photo of both sides of your driver's license, so that all four corners of the document are seen;
Please note that driver's licenses may differ from state to state. The document is accepted only if it contains your full address.
Document issued by Bank of USA
Examples of documents: any kind of bank/account statement, bank book, or bank reference;
You can create the document yourself in the bank app, website, or contact their support;
Please note that the document must contain your full name, address, and be issued within the last 6 months;
You need to upload the document in PDF format or take a photo of the paper document;
Documents from the following banks have worked well previously: Ascend, Bank of America, Charles Schwab Bank, Discover, Navy Federal Credit Union, TD bank, Wells Fargo.
Residential lease agreement
The agreement must be written in typed English language;
You need to upload photos of the pages with your full name, address, validity period and signs of both sides. If it's an electronic agreement, upload it as a PDF file and contact Support via chat so we check it manually;
If the agreement is valid, but was signed more than 6 months ago, contact Support via chat so we check it manually.
If you have questions, write support chat or email [email protected]. We’re always here to help!