Account verification is the process of verifying your identity and your address. What is verification for?
To verify their identity and address, freelancers need to upload certain documents. To learn about the requirements for such documents, see Verification rules.
Please note:
You need to photograph the original paper versions of your documents, and then upload them in JPG, JPEG, or PNG format.
All four corners of the document must be visible in the photo.
Photo should not be cropped or edited.
Electronic documents need to be uploaded in their original format (PDF).
Only non-handwritten, typed documents in Armenian, English, or Russian are accepted.
The same kinds of documents can be called differently and vary in content across countries. Based on the results of previous background checks, we have compiled recommendations to ensure successful verification:
Verifying your identity
For the first verification step, prepare the following documents:
Internal passport of Armenia
Foreign passport
ID card
Driver's license
Residence permit (certificate confirming legal residence)
Verifying your residential address
No matter which document you choose for the third verification step, it must contain all of the following information:
Your first and last name.
Your residential address
The logo, QR code, or seal of a well-known organization, or the signature of its representative.
Date of issue (maximum 6 months prior to the verification date).
We recommend using documents from your bank to verify the address, as that's what most successfully verified freelancers provided.
Document issued by an Armenian bank
Examples of documents: account statement, account opening agreement, bank certificate, bank reference and so on.
If a regular bank statement does not mention your name or residential address, request one from your bank that specifically includes your last name, first name, and residential address.
Documents from the following banks have worked well previously: AraratBank, Ardshinbank, IDBank, HSBC, Unibank, Evocabank, Inecobank, Ameriabank.
Bank | Type of document | Bank | Type of document |
 | Account Statement |  | Account Statement |
 | Account Statement |  | Account Statement |
 | Account Statement |  | Bank reference |
Account statement, Bank reference |  | Bank reference |
You can also use the documents listed below to verify your address (provided they meet the requirements):
Service bill or service contract
Examples of documents: utility bill, cable Internet bill, television bill, landline or mobile phone bill, contract for the provision of any of the listed services.
The document must be in your name and contain typed text in Armenian, Russian, or English, as well as the logo or seal of the issuing organization (or its representative's signature), and your residential address.
As at the background check date, the bill or contract should be no more than 6 months old.
Residential lease agreement
The agreement must be made up in typed Armenian, Russian, or English language.
You need to upload a photo of the first and last pages of the agreement's paper version. If it's an electronic agreement, upload it as a PDF file and contact Support via chat so they check it manually.
If the agreement is currently in effect, but was signed more than 6 months ago, contact Support via chat so they check it manually.
Notarized translation of an internal passport
Translation of two passport pages (the main page with your photo and the page with the registration details) from Armenian into Russian or English.
The translation must be notarized. If the translation is certified only with the translator's stamp, contact Support so they check the document manually.
Certificate of registration in Armenia's population register
The certificate must be typed in Armenian, Russian, or English.
Certificate of criminal conviction record
The certificate must be issued by an official body of the Republic of Armenia (Ministry of Foreign Affairs, embassy) in typed Armenian, Russian, or English.
Notes on documents at the first and third verification steps
In order to successfully pass verification, upload any document from the list during the first step, and a bank statement or service bill at the third step.
Important! If you want to use only the internal passport during both the first and third verification step, follow the instructions below:
First, make a notarized translation of two pages of the internal passport: the main page with your photo and the page with registration details.
At the first step, upload a photo of the main page of the actual passport, and at the third step, upload that main page of the actual passport again, but this time also attach photos of the translated pages.
If you have any additional questions, contact support via online chat or at [email protected]. We’re always there to help!