Account verification is the process of verifying your identity and your address. What is verification for?
To verify their identity and address, freelancers need to upload certain documents. To learn about the requirements for such documents, see Verification rules. In this article we have our recommendations for the freelancers from Turkey.
Please note:
You need to take a photo of the original printed versions of your documents, and then upload them in JPG, JPEG, or PNG format;
All four corners of the document must be visible in the photo;
Photo should not be cropped or edited;
Electronic documents need to be uploaded in their original format (PDF);
Only non-handwritten, typed documents in Turkish or English are accepted.
Verifying your identity
For the first verification step, prepare the following documents:
ID card of a Turkey's citizen;
Passport;
Driver's license;
Residence permit;
International document of other countries.
Verifying your residential address
To confirm your address, the document must contain your full name, address, and be issued within the last 6 months or have a valid expiry date. We successfully accept following documents:
A document from e-Devlet
Go to e-Devlet portal;
Make one of the suitable documents: Place of Residence Document (Yerleşim yeri ve diğer adres), Population Registration statement (Nüfus Kayıt Örneği), Historical settlement report (Tarihceli yerleşim yeri bilgileri raporu);
The document must contain your full name, address, and be issued within the last 6 months;
The document is accepted in Turkish;
Upload the document in PDF format.
Document issued by Bank of Turkey
Examples of documents: any kind of bank/account statement, bank book, or bank reference;
You can create the document yourself in the bank app, website, or contact their support;
Please note that the document must contain your full name, address, and be issued within the last 6 months;
You need to upload the document in PDF format or take a photo of the paper document;
Documents from the following banks have worked well previously: Enpara bank, Garanti BBVA, KuveytTurk, QNB Finansbank, YapiKredi, Ziraat Bankasi. But you can upload a document from other bank, if it contains all the needed information.
Bank | Document type | Bank | Document type |
 | Account statement |  | Account statement |
 | Account statement |  | Account statement |
 | Account statement |  | Account statement |
Residential lease agreement
The agreement must be written in typed English or Turkish language;
You need to upload photos of the pages with your full name, address, validity period and signs of both sides. If it's an electronic agreement, upload it as a PDF file and contact Support via chat so we check it manually;
If the agreement is valid, but was signed more than 6 months ago, contact Support via chat so we check it manually.
Service bill or service contract
Examples of documents: utility bill, cable Internet bill, television bill, landline or mobile phone bill, contract for the provision of any of the listed services;
The document must contain your name, address, the logo of the organisation;
The document itself must be issued within the last 6 months.
Company | Document type | Company | Document type |
 | Mobile phone bill |  | Utility bill |
 | Mobile phone bill |  | Utility bill |
 | Telecommunication services bill |  | Utility bill |
If you have any additional questions, contact Mellow support via online chat or at [email protected]. We’re always there to help!