Mellow helps freelancers get paid by clients anywhere in the world. Send invoices, accept payments from more than 100 countries, get the closing documents both sides need, and handle your taxes the way that suits you. We can also help you apply for a Digital Nomad Visa, and support for residence permits in Europe and the United States is on the way.
How to register
Download the Mellow app from the App Store or Google Play, or sign up in the web version. Once you’ve signed up, you’ll go straight to your account, ready to create your first secure deal or invoice.
To start working with a client, open the Payments section. We cover each route in its own guide: creating an invoice and creating a secure deal.
Who it’s for
Mellow is built for freelancers with clients around the world: developers, designers, testers, content specialists, product and project managers, analysts, recruiters, psychologists, coaches, and IT team leads.
How Mellow helps freelancers
We handle the admin side of working with companies abroad, so you can focus on what matters most: earning well and growing in your field.
Accept payments from clients and withdraw your earnings to a sole proprietor’s business account, a bank card, or an e-wallet – in your local currency, dollars, or euros. Here’s how currency conversion works.
Let your clients pay by bank transfer or by card, exactly the way they’re used to.
Leave the paperwork to us: we prepare the contracts, invoices, and work completion certificates for both sides.
Get tax-return support whether you’re a sole proprietor or a private individual. You’ll receive your reporting documents fully prepared, and if you’re self-employed, we’ll help you issue receipts.
Protect yourself from bad-faith companies with Secure Deal: Mellow holds your client’s money and releases it to you the moment your client accepts the work.
Get advice on the Digital Nomad Visa, along with help preparing your application.
How it works
It’s simple: you do the work and get paid through a secure deal or an invoice. A secure deal is a bill with a payment guarantee: your client deposits the money before the work starts. An invoice is a bill for work you’ve already delivered. You create either one in Mellow and send it to your client. Our guide to choosing between a secure deal and an invoice covers the difference in detail.
Say you’re selling a client a website design. Here’s what you do in Mellow:
Create a secure deal or an invoice and give it a name, such as “Website design.”
Add a description and set the price.
Copy the link to the finished document and send it to your client by email or messenger.
Questions and answers
How do I register with Mellow?
Sign up on our website, or download the app from the App Store or Google Play and register there.
Do I have to pay to create secure deals and invoices?
Creating them is free. Mellow charges a fee only when your client transfers the money, and it’s up to you whether you cover that fee or pass it on to them.
The fee is 5% for a bank transfer and 8% for a card payment.
If your client covers the fee, it’s added on top of your price: to send you $1000, they transfer $1050. If you cover it, Mellow deducts the fee from your payout — though for card payments, only 5% of the 8% comes out of your side; the remaining 3% is a card processing charge your client always pays.
Which of my clients can pay me through Mellow?
Only businesses – companies and other registered legal entities, including sole proprietors in some countries. Private individuals and self-employed people can’t pay you through Mellow.
Does my client have to register with Mellow?
No. Your client just completes a quick company check on the preview page of the invoice or secure deal.
What currency can I create a secure deal or invoice in?
Dollars or euros, whichever suits your client better. You can withdraw funds to your payment method, in any currency that method supports, at Mellow’s conversion rate. Read more about payouts and currencies.
Who do my client and I sign contracts with?
You sign a public offer agreement with one of Mellow’s offices in the US, the EU, or Hong Kong. Your client signs with one of them too, depending on their jurisdiction.
What documents will my client and I receive?
Both of you get a full set of closing documents: work completion certificates and invoices.
Do I need my own clients to use the service?
Yes. You can only send a secure deal or an invoice to an existing client, once the two of you have agreed on the details.
Why do I need Mellow if I already have PayPal, Wise, or Revolut?
Payment services move the money. Mellow also puts your income on a legal footing, prepares your closing documents automatically, and lets you work under Secure Deal.
If you still have questions, message us through the chat in your Mellow account or at [email protected].