Account verification is the process of verifying your identity and your address. What is verification for? To verify their identity and address, freelancers need to upload certain documents. To learn about the requirements for such documents, see Verification rules. In this article we have our recommendations for the freelancers from Philippines.
Please note:
You need to photograph the original paper versions of your documents, and then upload them in JPG, JPEG, or PNG format.
All four corners of the document must be visible in the photo.
Photo should not be cropped or edited.
Electronic documents need to be uploaded in their original format (PDF).
Only non-handwritten, typed documents in Filipino or English are accepted.
Verifying your identity
For the first verification step, prepare the following documents:
Unified Multi-Purpose ID Card (UMID);
Postal Identity Card;
Philippines Identification Card;
PhilHealth ID;
Passport;
Driver's license;
Residence permit;
Other types of ID card can be accepted, if they contain your full name, date of birth, valid expiry date and your photo.
Verifying your residential address
To confirm your address, the document must contain your full name, address, and be issued within the last 6 months or have a valid expiry date. We successfully accept following documents:
ID card
Mostly, freelancers from Philippines verify their address with ID card;
Please take a photo of both sides of your ID card, so that all four corners of the document are seen;
Please note that ID cards may differ, depending on their type. The document is accepted only if it contains your full address. UMID, Postal Identity Card, PhilHealth ID and Philippines Identification Card are successfully accepted.
Driver's license
Please take a photo of both sides of your driver's license, so that all four corners of the document are seen;
Upload the photo if JPG, JPEG or PNG format, we don't accept scans or screenshots.
Document issued by Bank of Philippines
Examples of documents: any kind of bank/account statement, bank book, or bank reference;
You can create the document yourself in the bank app, website, or contact their support;
Please note that the document must contain your full name, address, and be issued within the last 6 months;
You need to upload the document in PDF format or take a photo of the paper document.
Utility bill or service contract
Examples of the documents: utility bill, cable Internet bill, television bill, landline or mobile phone bill, contract for the provision of any of the listed services;
The document must contain your name, address, the logo of the organisation;
The document itself must be issued within the last 6 months;
Documents from the following organisations have worked well previously: Dasca, Globe at Home, PLDT.
Residential lease agreement
The agreement must be written in typed English or Filipino language;
You need to upload photos of the pages with your full name, address, validity period and signs of both sides. If it's an electronic agreement, upload it as a PDF file and contact Support via chat so we check it manually;
If the agreement is valid, but was signed more than 6 months ago, contact Support via chat so we check it manually.
If you have questions, write support chat or email [email protected]. We’re always here to help!